1. Who We Are

Liffey Heating ("Liffey Heating", "we", "us", or "our") operates the website https://liffeyheating.ie. Our registered address is Dublin, Ireland.

2. Information We Collect

We may collect the following personal information:

Contact information: name, email address, phone number, when you submit our contact form.
Usage data: IP address, browser type, pages visited, via analytics tools (Google Analytics).
Communication records: emails or calls you send us.

3. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes.
Schedule and deliver services.
Improve our website and services.
Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

We process your data on the following legal bases:

Contractual necessity: to fulfil a service you have requested.
Legitimate interest: to respond to enquiries and improve our services.
Consent: for analytics cookies, where you have consented via our cookie banner.

5. Cookies

We use cookies for analytics (Google Analytics/GTM) and call tracking (Nimbata). You can manage your cookie preferences via our cookie consent banner. See our Cookie Policy for full details.

6. Data Sharing

We do not sell your personal data. We may share data with:

Google (Analytics, Tag Manager) — subject to their privacy policy.
Email service providers used to receive contact form submissions.
Regulatory authorities if legally required.

7. Data Retention

We retain contact enquiry data for up to 3 years, unless a longer period is required by law.

8. Your Rights

Under GDPR you have the right to access, rectify, erase, or restrict processing of your personal data. Contact us at info@liffeyheating.ie to exercise these rights.

9. Contact

Liffey Heating

Email: info@liffeyheating.ie
Phone: 089 453 0052

Privacy Policy